Oshi Privacy Policy

Effective as of November 30, 2023

We at Oshi, a mobile application developed by Logcast AB ("Oshi," "we," "us," or "our"), have created this privacy policy (this "Privacy Policy") to inform you about how we collect, use, and protect the information you provide to us. This Privacy Policy pertains to the information collection and usage practices of Oshi, available through our mobile application (the "App") and platform, the "Website" located at https://oshi4ever.com.

By accessing our App or using our Platform, you agree to comply with the terms outlined in this Privacy Policy, as well as our accompanying Terms of Service.

For definitions of capitalized terms not explicitly defined in this Privacy Policy, please refer to our Terms of Service.

1. About Oshi

Oshi is a platform provided by Logcast AB, based in Sweden, designed to facilitate the creation, sharing, and discovery of short-form audio content. Our primary objective is to democratize voice acting and connect fans worldwide in a secure and trustworthy environment.

2. Information We Collect

Registration Information

When you register on Oshi, you may voluntarily provide necessary information such as your name, email, and username. You may also choose to share non-mandatory information like biography, profile photos, and voice recordings.

This information is used for account authentication, verification, and enabling certain features like sign-up verification. We utilize the collected data to offer, personalize, enhance, test, and analyze the effectiveness of our app. It also helps us maintain the integrity and quality of our App and address issues such as spam, abuse, fraud, and security or technical problems.

User Content

When you create, submit, or share content on Oshi, such as audio clips or photos, we collect and store that information.

Log Data

While using our App, certain information is automatically recorded by our servers ("log data"). This includes, but is not limited to, your IP address, operating system, request date and time, mobile carrier, and device details.

Activity

Your in-app activity, such as the posts you listen to, engage with, your searches, and interactions with other users, is collected to understand your preferences and personalize your Oshi experience.

Device Information

We gather information about the device you use to access Oshi, including device type, operating system, settings, unique identifiers, network details, and other device-specific data, to provide you with a seamless experience.

CRM Data

For managing our relationships with current or potential creators, we store contact information in our CRM system hosted on Azure Cloud Services. Any personal data collected or provided to Azure Cloud Services is used in accordance with this Privacy Policy.

Aggregate Data

To enhance our understanding of user behavior and improve our App, we may analyze your information in aggregated form, which does not personally identify you. We may share this aggregate data with affiliates, agents, business partners, and third parties for lawful purposes.

Communications

The collected information may be used to communicate with you via email, phone, notifications, or other permitted methods for marketing or research purposes, either directly or through our partners. We maintain records of email and in-app communications, including user feedback.

3. Analytics Tracking

We utilize the Mixpanel tracking tool, a web analytics service provided by Mixpanel Inc., for analyzing how users interact with our applications to improve them. Mixpanel collects pseudonymous usage data and provides anonymized user identification to Oshi. You can review Mixpanel's privacy policy at https://mixpanel.com/terms for more information.

4. Your Rights

Update Information

You have the option to update or correct your account information by logging into your account and adjusting specific profile settings.

Delete Account

At any time, you can request the deletion of your account by selecting the 'Delete account' button in your profile settings. This action will permanently delete your account, along with all your Logs and associated information.

GDPR Rights

If you are a user within the European Union, EFTA states, or the United Kingdom, you have the following GDPR rights regarding your personal information:

Opt Out for Direct Marketing

You can opt out of the use of your personal information for direct marketing purposes and the transfer of your data to third parties for such purposes by emailing us at crew@logcast.io. Please allow reasonable time for processing. Note that you cannot opt out of receiving transactional or administrative emails related to our services or your information requests.

5. Data Security

We prioritize the security and privacy of your personal information. We implement reasonable and appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction, in accordance with applicable laws and regulations.

6. Third-Party Service Providers

We may share your information with third-party service providers to operate and perform necessary services on our App, including hosting providers, auditors, advisors, consultants, payment processors, analytics providers, and customer service providers.

7. Transferring Information Globally

As a global service, your information may be transferred, stored, or accessed in jurisdictions with differing data protection laws. We ensure your data receives adequate protection through mechanisms such as Standard Contractual Clauses approved by the EU Commission.

8. Retention of Personal Information

We retain your personal information only as long as necessary for the purposes described in this Privacy Policy or as required by applicable law. If you delete your account, we retain data as needed to comply with legal obligations and for legitimate business purposes.

9. Children

Oshi does not knowingly collect personal information from children under the age of 13 through the App or Service. If you are under 13, please do not provide personal information. Parents and legal guardians are encouraged to supervise their children's Internet use and instruct them not to share personal information without permission.

10. Changes to This Privacy Policy

This Privacy Policy is effective as of the current date. We may update this Privacy Policy from time to time and will notify you of any changes through our App or Website. Your continued use of Oshi following such changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or need assistance, please contact us at crew@logcast.io.